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SobiPro Club Membership
With a SobiPro club membership you will get support, access to additional applications and to the user documentation for SobiPro and its
applications.
Choose between different subscription plans. The plans differ in the scope of services and the subscription period. Additionally we offer
application subscriptions in case you need only one or two applications for update.
Additionally to our memberships, we provide individual support and professional SobiPro design services.
Our Services: Template Design and Individual Support
Additionally to our memberships, we provide individual support and professional SobiPro design services. As the makers of SobiPro, we know SobiPro best of all. If you are
looking for a professional team in responsive SobiPro templates and individual help with your website, we are the best choice. As the leading company for SobiPro development
and design we are having the expertise to provide you the best solution for your SobiPro powered site.
Individual Support and Template Design
Do you have a SobiPro powered website and need more help than the standard support includes? Do you need customizations of the standard SobiPro template? We are here to help! Please check the list below or tell us what you need, and we tell you if we can do it.
Our hourly rate for Individual Support and Template Design is 120€ net/hour (VAT may be added if applicable). If you need individual support on weekend (Saturday, Sunday) or on bank holidays, there is an addition of 30%.
| SobiPro template customisation | We can modify any existing template (3rd party or standard template) to meet your needs. | |
| Data import or export | Do you have data from a different site or spreadsheet to import? We can do that for you! Do you want to get your SobiPro data exported for further use? Also that we can do for you! | |
| Component and applications installation | Do you want us to install SobiPro and our SobiPro applications for you? No problem at all! | |
| Configuration of SobiPro and its applications | Do you want us to configure SobiPro and our SobiPro applications for you? We can do! | |
| Update Services | Need to update your SobiPro and its applications to the most recent version? This is the right place for you. | |
| Migration of SobiPro 1 to SobiPro 2 | Do you have a SobiPro 1 website and want to migrate to SobiPro 2? We are here to help. | |
| Your problem is not listed above? Tell us what you need, and we tell you if we can do it. | ||
This service does not include changes in SobiPro or application's core code or software (application) development.
Preferred Bug fixing
The SobiPro development team is tiny, therefore, we can fix bugs in SobiPro and its 22+ applications only successively. The order we have may not seem reasonable for you, but we have to consider all bugs of all applications and SobiPro as a whole.
For you a bug in the application you use has the highest priority. You can get a bug fixed earlier if you pay a priority fee. This fee depends on our internal priority list and the importance of the bug fix.
Terms for services as described on this page
We offer our services hourly, one hour at least. As all of our services, they have to be paid upfront. At least one hour has to be paid.If not explicitly agreed, SobiPro applications are not included in the services.
The communication is in English language. The manual is available in English language only.
Standard ticket support questions are normally answered within 48 hours or less on working days (Mon–Fri).
We also have to calculate the workload due to incorrect access data or geo-blocking.
A bug has to be confirmed as a bug.
If you have further questions, please check out our answers to frequently asked questions or contact us directly.
