Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

Important announcement

We wish our customers a happy holiday season and a successful 2025!

We are taking a little rest and will be back for you on January 2nd, 2025.


Update SobiPro and its applications to the most recent version before reporting a problem!

  1. X-Bit2011
  2. Community Area
  3. Thursday, 07 June 2018
Hello Sigsiu Team!

I received an E-Mail from Sigsiu.net today, explaining that my account will be deleted when I do not login. Just a quick heads-up, I really liked it and would like to advise you, that there is a little error in this E-Mail

It starts with:
Hello [FULLNAME],

your account xxxxx will be deleted in 3 days automatically...
---

The name is missing and instead shows the variable [FULLNAME]. Couid it be, that this went wrong because II have an "-" in my full name?

I would be very interested in understanding how you guys achieved this task in general and, in detail, how you will delete the users which did not logged in, I presume, automatically. We have a similar situation on our site and would like a solution like yours for receiving the compliance from existing users and for cleaning up the users database.

I would be very grateful if you have a spare minute for responding my query!
Accepted Answer Pending Moderation
0
Votes
Undo
Hello X-Bit2011,

thanks for reporting, we are already working on the problems of this email.

We use a very new component from our good friend Nicholas Dionysopoulos, the developer of Akeeba Backup and more.
https://github.com/akeeba/com_datacompliance
It is not an official release, you need to make you hands a bit dirty ;)

Hope that helps.
Sigrid
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 1
Accepted Answer Pending Moderation
0
Votes
Undo
Any news on this I am looking to add a tickbox to my contact forms
  1. more than a month ago
  2. Community Area
  3. # 2
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

This forum may be used only to ask questions and give answers for SobiPro component and its applications. Advertising, commercial questions or statements, and sharing of software of any kind is not allowed. If you need professional support, feel free to join the club and use the ticket system for subscribers. If you have membership-related questions, please use the contact form.
By using this forum, you accept the standard terms of netiquette on forums as you can find for example here.

to Top