Support Area

SobiPro club members with an active subscription are entitled to get ticket support in the support area. For our former club members we provide a free of charge forum to ask other members. If you need professional support with fast answers, feel free to join the club.

SobiPro Announcement
SobiPro 2.6.1 is available!

As an active customer download the full version of SobiPro from the description page or download the trial version of SobiPro free of charge.


Repository certificate renewed!

The SSL certificate of the repository expired and we had to renew it. Please update the repository as described here and have your subscription token and id handy. You will find them on your personal club account page My Subscriptions.

Update SobiPro and its applications to the most recent version before reporting a problem!

We are continously improving SobiPro and its applications, fixing bugs and making working with them more easy. Still we see that some users report problems for older versions. Mostly they are already fixed. If you are using older versions, please update SobiPro and its applications to the most recent versions!

  1. Alladi Mahadevan
  2. Community Area
  3. Thursday, 11 October 2018
Hello,

When I try updating SobiPro 1.4.8 the component gives a blank page in both frontend and backend. My Joomla version is 3.8.12.

No errors are being logged. The Sobi component pages are all showing blank pages in both administrator and frontend.

Please help on how to resolve this issue.

Regards,
Alladi
Accepted Answer Pending Moderation
0
Votes
Undo
Please check if your server meets the requirements: https://www.sigsiu.net/center/sobipro-component/98-requirements
Dipl. Ing. Sigrid Suski, CEO & founder of Sigsiu.NET GmbH
  1. more than a month ago
  2. Community Area
  3. # 1
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

This forum may be used only to ask questions and give answers for SobiPro component and its applications. Advertising, commercial questions or statements, and sharing of software of any kind is not allowed. If you need professional support, feel free to join the club and use the ticket system for subscribers. If you have membership-related questions, please use the contact form.
By using this forum, you accept the standard terms of netiquette on forums as you can find for example here.

to Top